Refund policy
Once your order is submitted we will contact you via WhatsApp to coordinate the delivery of your purchase.
Refunds are not avaialble.
We have a 15-day exchange policy, which means you have 15 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at thefishingoutlaws@gmail.com. Please note that exchanges will need to be sent to the following address: [INSERT RETURN ADDRESS]
You can always contact us for any return question at thefishingoutlaws@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-exchangeable items
Certain types of items cannot be exchanged, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Unfortunately, we cannot accept exchanges on sale items or gift cards.